Security secure system

Users of online services are potential targets for attempts to steal login credentials and other sensitive information. These threats include scam emails (phishing and malware) and phone calls attempting to gather information that can be used to gain unauthorized access or privileged knowledge.

Phishing and Malware

Don't become a victim of "phishing," in which Internet criminals set up a Web site that mimics a legitimate site, such as the login page. By following the tips below, you can avoid becoming a victim of such a scam:

  • Always look for the "lock" icon in the top-left corner of your browser (see image below)
  • Be suspicious of emails that include links to the login page. Don't click on such links—instead, always log in to by in one of two ways:
    1. Enter "https:///” in the address field
    2. Click the Login tab from the home page (

Spot suspicious emails

Phishing emails try to trick you into revealing information, often by asking you to "verify" or "update" information. Such emails may use the logos of the companies or government agencies they are impersonating to look legitimate.

One clue is that such messages often contain poor spelling and grammar. However, as scam artists become more sophisticated, their approaches are becoming more varied as are the messages and who they claim to come from.

The example below shows some common phishing tactics, but expect anything - as users catch on to one approach, Internet criminals come up with new ones.

  • "Dear 3DnetMedical user ..." Be suspicious of any emails that don't address you by name and contain no other specific information. Such messages are often sent out in bulk, without any unique identifying information.
  • "We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please confirm your identity ..." Some emails claim you need to respond because your account's security has been compromised.
  • "Verify your account ..." Businesses should not ask you to send passwords, login names, Social Security numbers, or other personal information through e-mail.
  • "If you don't respond within 48 hours, your account will be closed ..." or "Get your refund now..." One tactic is to convey a sense of urgency, to make people respond quickly without thinking.

Remember, legitimate businesses will not ask you for sensitive information via email. If you receive such emails, do not respond or click any links the email contains. Forward the mail to and then delete it.

Look out for suspicious links and attachments

Malicious software attacks also come via email, using many of the same tactics as phishing. These emails include links or attachments that install malicious code—such as programs that capture keystrokes—on your computer. As users have become wary of attachments with .exe or unknown extensions, Internet criminals are now using attachments with seemingly innocuous .doc or .pdf extensions. And most users still readily click on links.

  • Beware of unusual links.
  • Watch out for links that contain URLs that look similar to real ones; for example "" or "".
  • Even if a link looks OK, make sure by entering the company's URL in the in the address bar yourself. Phishers can make links look like they go to one place while taking you to another site.